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The Tailored Touch: How Two99 is Redefining the E-Commerce Experience

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The Indian e-commerce market is experiencing rapid growth, projected to reach a valuation of INR 4,416.68 billion by the end of this year, with an average expected growth of 11.45%. This burgeoning industry presents a significant opportunity for businesses to capitalize on personalization as a key differentiator.  Personalization goes beyond recommending products, it is about catering to the unique needs and preferences of each customer across every touchpoint. This concept is supported by three pillars: data analytics, machine learning algorithms, and customer insights. By using these elements, brands can deliver bespoke experiences that resonate with the target audience. The Genesis of Personalization at Two99 Under the visionary leadership of Mr. Agam Chaudhary, Two99 has been at the forefront of the personalization revolution in e-commerce. Two99's strategy focuses on a data analytics framework that captures and analyzes every nuance of customer interaction, providing a 360-de

The Future of Ecommerce: Trends and Innovations

In 2024, the only constant in eCommerce is change. Businesses, both new and existing, need to keep an eye on the emerging trends. Here’s a glimpse into what’s shaping the future of ecommerce: Hyper-Personalization In today’s market, personalization has changed from  a "nice-to-have” to a critical factor for success. The recent trend shows use of AI and machine learning to deliver hyper-personalized experiences. By 2024, Gartner predicts that 80% of enterprises will be using generative AI APIs in productive environments. With machine learning algorithms, businesses can work on better product recommendations and curate personalized marketing messages to each meet the needs and preferences of their target audience. This will foster brand loyalty and higher conversion rates. Mobile-First Mindset It’s no surprise that in this digital world, mobile commerce is on track to reign supreme. Therefore, ecommerce brands need to ensure a mobile-first experience to reach their target audience.